Privacy Policy

This Privacy Policy explains how JLM Brands, LLC (“Company,” “we,” “us”), located in Austin, Texas, collects, uses, and shares information in connection with the orbn website and services at orbn.co (the “Service”). orbn is offered primarily as a free service. By using the Service, you consent to the practices described here. If you do not agree, do not use the Service.

1. Information We Collect

We collect the following categories of information:

• Account information — such as your email address, username, display name, and password (stored in hashed form by our authentication provider).
• Content you provide — your profile, links, text, images, widgets, form submissions, guestbook entries, and anything else you add to the Service.
• Usage and analytics data — page views, clicks, referrers, approximate location, device and browser information, IP address, and other interactions with the Service and with pages built on it.
• Payment information — if you purchase a paid plan, payments are processed by Stripe. We do not store full card numbers; we receive limited billing details and a customer identifier from Stripe.
• Cookies and similar technologies — used to keep you signed in, remember preferences, and measure usage.

2. How We Use Information

We may use the information we collect for any lawful business purpose, including to:

• operate, maintain, secure, and provide the Service;
• create and display public pages and their analytics;
• process payments and manage subscriptions;
• analyze usage and improve, develop, and market our current and future products and services;
• communicate with you, including service messages and, unless you opt out, promotional emails;
• prevent fraud, enforce our Terms, and comply with legal obligations.

We may create aggregated or de-identified information that does not identify you and may use and share that information for any purpose without restriction.

3. How We Share Information

We may share information as follows:

• Publicly — content you put on your page is, by design, publicly visible to anyone with the link.
• Service providers — vendors that help us run the Service, such as Supabase (database and authentication), Vercel (hosting), Stripe (payments), and Resend (email).
• Legal and safety — when we believe disclosure is necessary to comply with law, respond to legal process, or protect our rights, users, or the public.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred.

We do not sell your personal information for money.

4. Your Choices

You can edit or delete most of your content within the Service and can request deletion of your account by emailing hello@orbn.co. We will honor verified requests as required by applicable law; we may retain certain information as needed for legal, security, backup, or legitimate business purposes. You can unsubscribe from promotional emails using the link in those emails. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR; contact us to exercise them.

5. Data Retention

We retain information for as long as your account is active and as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain backups and de-identified data indefinitely.

6. Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You use the Service at your own risk, and we are not liable for unauthorized access to or loss of your information except as required by law.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

8. International Users

We operate in the United States. If you access the Service from outside the U.S., you consent to the transfer, storage, and processing of your information in the United States, where data-protection laws may differ from those in your country.

9. Third-Party Links

Pages on the Service may link to third-party sites and services that we do not control. This Policy does not apply to those sites, and we are not responsible for their practices.

10. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted with an updated “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance.

11. Contact

JLM Brands, LLC · Austin, Texas, United States
Email: hello@orbn.co